Privacy Policy
American tile is committed to protecting your privacy: any information given to us will be used for the sole and express purpose of fulfilling your order as requested. We never sell our customer information to anyone.
Our online store uses only the best secure, encrypted technology to process your orders safely and securely. Your confidentiality is as important to us as it is to you.
American tile: Specail ordered items are made to your specific requirements and therefore cannot be canceled or returned.
Payment: We accept MasterCard, Visa, American Express and Discover. Your credit card will be charged at the time your order is placed. Prices are subject to change without notice.
Shipping: Carrier or Shipping company will be decided depending on the size of your order and best pricing available at that time. A physical address is required for all shipments. We do not ship to a P.O. Box. Customers will be charged for deliveries made to wrong address due to incorrect information being provided to us.
Local Deliveries: Local Deliveries are made in the Tucson, AZ area.
Out of Stock: We diligently try to maintain sufficient inventory levels to fulfill all orders: however, occasionally one of our popular items may be temporarily out of stock. In the event this occurs, we will contact you within 48 hours for an anticipated delivery date.
Refunds: There will be No refunds on special orders, close outs and chemicals. All other sales can be refunded within 30 days of purchase and upon inspection by warehouse. A 25% restocking fee will apply.
Our online store uses only the best secure, encrypted technology to process your orders safely and securely. Your confidentiality is as important to us as it is to you.
American tile: Specail ordered items are made to your specific requirements and therefore cannot be canceled or returned.
Payment: We accept MasterCard, Visa, American Express and Discover. Your credit card will be charged at the time your order is placed. Prices are subject to change without notice.
Shipping: Carrier or Shipping company will be decided depending on the size of your order and best pricing available at that time. A physical address is required for all shipments. We do not ship to a P.O. Box. Customers will be charged for deliveries made to wrong address due to incorrect information being provided to us.
Local Deliveries: Local Deliveries are made in the Tucson, AZ area.
Out of Stock: We diligently try to maintain sufficient inventory levels to fulfill all orders: however, occasionally one of our popular items may be temporarily out of stock. In the event this occurs, we will contact you within 48 hours for an anticipated delivery date.
Refunds: There will be No refunds on special orders, close outs and chemicals. All other sales can be refunded within 30 days of purchase and upon inspection by warehouse. A 25% restocking fee will apply.


